Updates to the CAHPS Hospice Survey were posted to the CAHPS website.
According to NAHC, updates have been made to the CAHPS Hospice Survey Quality Assurance Guidelines V1.0 Technical Corrections and Clarifications Document. The updates were made on February 13, 2015.
The CAHPS Hospice Survey Project Team posted an updated CAHPS Hospice Survey technical corrections and clarifications to the CAHPS Hospice Survey Quality Assurance Guidelines V1.0 document. These updates include: clarification of decedent/caregiver eligibility requirements and several minor wording revisions to the English and Spanish versions of the Telephone Script. This document may be accessed by clicking here, or by going to the hospice CAHPS survey webpage: www.hospicecahpssurvey.org
At this point in time, hospice providers should be contracting with an approved Hospice CAHPS vendor to complete a dry run of the Hospice CAHPS survey process. The dry run must be completed in at least one of the first three months of 2015 - January, February and/or March.